Frequently Asked Questions (FAQ)

General Questions about House My Pet

What is House My Pet?
House My Pet is a nonprofit organization dedicated to improving the well-being and safety of animals in care. We connect pet owners with verified, compassionate service providers, including pet sitters, walkers, groomers, trainers, and more. Our mission goes beyond just offering services, our platform fosters a community where animal welfare is at the heart of everything we do. We focus on ensuring pets are treated with respect, care, and love, while also supporting pet service providers who share our values. Together, we are building a safer, more responsible space for animals, where trust, transparency, and compassion lead the way.

How does House My Pet work?
House My Pet allows pet owners to search for and connect with verified pet care providers in their area. Pet businesses can create profiles, showcase their services, and be part of a growing community that prioritizes the well-being of animals. As a nonprofit, our focus is not just on connecting pet owners with services, but also on ensuring high standards of care and supporting animal welfare initiatives. We encourage feedback and transparency to build trust within our community.

What is the House My Pet Community Board?
The House My Pet Community Board is a free space where pet owners, pet businesses, and the broader community can connect for various purposes related to pet care and animal welfare. It allows pet owners to:

• Post and apply for pet care jobs (e.g., pet sitting, dog walking, grooming).
• Hire extra staff for pet businesses.
• List and inquire about pet adoption and fostering opportunities.
• Engage in discussions about adoption and fostering.

It’s a trusted space for building relationships and ensuring a safe and compassionate environment for pets.

Who can use the Community Board?
Pet Owners – Post pet care jobs if they can't find a suitable service in our directory. You can also post pets in need of adoption or fostering.
Pet Businesses (registered & approved) – Apply for jobs posted by pet owners, post job vacancies for extra staff, and engage in adoption or fostering discussions.
Both Pet Businesses & Pet Owners – Collaborate on adoption and fostering opportunities.

Note: Businesses selling pet products cannot register on the Community Board but may advertise through our donation-based advertising system.

How do I post a Job or Adoption/ Fostering Listing?

1. Login to your HouseMyPet.com account.
2. Navigate to the Community Board page.
3. Click Create a Post and enter your details.
4. Submit your post.

How do I know if someone is interested in my post?

A notification within your House My Pet account.

An email alert for any enquiries.

To view and respond, log in to your account and check your messages.

Can I see the contact details of someone interested in my post?
For privacy and security reasons, contact details are not shared directly in emails. You must log in to HouseMyPet.com to view and communicate with interested users.

How do I apply for a job or adoption listing

1. Browse the Community Board for a job, staff vacancy, or pet adoption listing.
2. Click 'Send Message or Apply' and submit your details.
3. The poster will be notified and can respond through the platform.

Can I edit or remove my post?
Yes! Log in to your account and go to "My Posts" to:

• Edit details if anything changes.
• Remove a post when it’s no longer needed.

What happens after my job request is completed?
Once a job is successfully completed, go to the My Jobs section and mark it as completed to keep your listings and the Community Board up to date.

Is there a fee to use the Community Board?

Posting jobs and adoption/ fostering listings is free

Businesses advertising pet products must use our donation-based advertising system.

Who do I contact if I need help?
If you need assistance, you can email us at support@housemypet.com

Is House My Pet a nonprofit organization?
Yes, House My Pet is proud to be a nonprofit organization. Our mission is centered around the welfare and protection of animals in care. We’re not driven by profit but by the desire to create a safer and more compassionate space for pets and their owners. Every effort we make is to enhance the well-being of animals and support ethical and responsible pet care providers.

What makes House My Pet different from other platforms?
House My Pet is more than just a platform for finding pet care services – we are the voice of animals and a community of guardians dedicated to their well-being. As a nonprofit, our focus is on animal welfare, ensuring that every pet in care is treated with respect, kindness, and compassion. We go beyond listing services; we actively advocate for animals, providing them with the voice they often lack in their care. We are a community of like-minded guardians who are committed to protecting and supporting animals, ensuring their safety, happiness, and health. Every pet care provider in our network is rigorously vetted, with background checks and reference verification, ensuring they align with our high standards of care. Our platform isn’t just about finding a service; it’s about building lasting relationships between pet owners, service providers, and the broader animal welfare community. What sets us apart is our commitment to creating a safe, supportive environment where both pets and pet care professionals can thrive. We promote transparency, accountability, and ethical practices, with feedback from the community ensuring that only the most responsible providers are part of our network. At House My Pet, we are not driven by profit – we are driven by our mission to elevate the voice of animals and create a compassionate, responsible community of guardians who work together to ensure that every pet receives the care and respect they deserve.

How does House My Pet ensure the safety and quality of pet care providers?
At House My Pet, we take safety and quality very seriously. Every pet care provider listed on our platform undergoes a manual verification process. We perform extensive research on each application submitted, which includes reviewing their credentials, experience, and background checks such as DBS (Disclosure and Barring Service). We go the extra mile to ensure that every provider is trustworthy and aligned with our nonprofit mission of animal welfare. This thorough vetting process helps create a safe, reliable community for both pet owners and service providers. Additionally, we encourage continuous feedback and reviews from users to maintain our high standards.

How can I support House My Pet’s mission?
As a nonprofit organization, we rely on the support of our community to achieve our goals. You can help by donating to support our animal welfare initiatives, sharing our platform with pet owners and businesses, or collaborating with us as a partner. Every little bit helps to build a safer and more compassionate world for animals in care. Visit https://www.housemypet.com/Donate to learn more about how you can contribute to our mission

How does House My Pet use donations?
Since we’re a nonprofit, all donations go directly towards supporting our mission. This includes maintaining our platform, expanding our animal welfare programs, and ensuring that we can continue to verify and support ethical pet care providers. Every donation helps us protect more animals and create a stronger, more responsible pet care community.